Giving and donations

Giving once or monthly, what the fee covers, receipts, refunds, and how organizations are paid.

One-time donations

Give to any organization from its Profile or its Give page, from $5 to $10,000. Every donation goes through Collective, so you never leave for another site.

Back up to twelve organizations with one monthly amount, split across them. Your plan is charged on the 1st of each month, starting the 1st of next month. Change or stop it any time under You › Your giving.

The fee

At checkout you choose what goes to payment processing and support for Collective. The amount starts at 8%; you can lower it, down to what card processing costs (2.9% + 30¢), or raise it. Your receipt shows that part separately, since it isn’t a tax-deductible donation.

Receipts

Every donation gets its own receipt, by email and under You › Your giving, seen only by you. A year summary there gathers everything for taxes.

Refunds

Within 30 days you can refund a donation yourself from its receipt: you didn’t mean to, the amount was wrong, it went to the wrong organization, or you don’t recognize it. If the money has already reached the organization, we ask them to return it first.

For organizations: getting paid

Set up direct deposit from Organization › Donations in your portal (through Stripe). Until you do, Collective mails a check each month for everything given to you.

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