FAQ
Short answers to the questions we hear most.
Cost for people
Nothing. An account on Collective is free. When you give, you choose the part that covers processing and our support.
Cost for organizations
Your Profile, Wiki and a week featured are free. Membership adds Intros and Features; see Team and plans.
A Profile we didn’t ask for
Collective builds a Profile and Wiki for nonprofits from what they already publish, so people can find them. Find yours, choose I work here, and your team takes it over. Want something changed or taken down? Write to hello@getcollective.org.
Where the money goes
Your donation goes to the organization you chose, by direct deposit or a check we mail. The part you choose for processing and Collective’s support is shown separately on your receipt.
Cities
Collective starts in the cities we cover, Atlanta first. Switch city from the menu; anywhere else, you see organizations everywhere.
A person to talk to
Write to hello@getcollective.org, or, in your portal, use Talk to Collective. See Contact us.
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Last updated November 9, 2026