Contact us
How to reach the people who run Collective.
From your portal
Open Help › Ask Collective at the foot of the rail. That opens Talk to Collective, your own thread with us: Collective answers in your own thread, and anything it can’t answer goes to our team. For a bug or an idea, choose Share feedback.
By email
Write to hello@getcollective.org about anything: your account, a donation, a Profile, the press. Our team reads it.
Something wrong on a Profile
Use Report in the organization’s menu on its Profile, or write to us.
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Last updated November 9, 2026